EU Production OData Reports Service Unavailability

Incident Report for Convercent

Resolved

The OData reporting is now reactivated, allowing customers to retrieve data from the platform via public APIs.

Posted Dec 03, 2024 - 15:26 MST

Identified

To ensure stability to the EU Production environment, OData reporting services have been temporarily disabled. As a result, customers will be unable to pull data from the platform using the public OData APIs. This impacts the following:

Reporting > Data Services > OData Reports

We are actively working to restore OData reporting functionality and will provide an update on its availability early next week.

We apologise for any inconvenience caused and appreciate your patience as we continue to improve platform stability.

Posted Nov 26, 2024 - 08:04 MST

This incident affected: EU Production (Reporting).