In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 2024 - 18:00 MDT
Sep 20, 2024 - 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 20, 2024 18:00-21:00 MDT
Sep 20, 2024 18:00-21:00 MDT
Identified - The automated line testing system Convercent uses to monitor phone-line uptime identified that our Uganda based shared telephony line, 0800 113213, is no longer active. This is due to an unexpected, country-specific telecommunications regulatory change. This issue is our team's number one priority to resolve as we understand its impact on your employees' ability to report using those Uganda numbers.
Individuals can still submit reports through web intake, located on your organization's dedicated landing page or at https://www.convercent.com/report.
If you would like to receive an email notification when that new number is available, please click Subscribe to Updates on the top right and enter your email to subscribe to our Outage Notifications. If you have any questions or concerns, don't hesitate to contact our support team.
Aug 23, 2024 - 10:57 MDT
Individuals can still submit reports through web intake, located on your organization's dedicated landing page or at https://www.convercent.com/report.
If you would like to receive an email notification when that new number is available, please click Subscribe to Updates on the top right and enter your email to subscribe to our Outage Notifications. If you have any questions or concerns, don't hesitate to contact our support team.
Aug 23, 2024 - 10:57 MDT
About This Site
Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.
EU Production
Under Maintenance
EU Production
Under Maintenance
Reporting
Under Maintenance
SMTP Services
Operational
EU Trial
Under Maintenance
EU Trial
Under Maintenance
Reporting
Under Maintenance
SMTP Services
Operational
US Production
Under Maintenance
US Production
Under Maintenance
Reporting
Under Maintenance
SMTP Services
Operational
US Trial
Under Maintenance
US Trial
Under Maintenance
Reporting
Under Maintenance
SMTP Services
Operational
Convercent Helpline Call Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Insights and Benchmarking
Sep 21, 2024 18:00-21:00 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 16, 2024 - 03:04 MDT
Posted on Sep 16, 2024 - 03:04 MDT
Scheduled Maintenance - Insights and Benchmarking
Sep 22, 2024 18:00-21:00 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 16, 2024 - 03:04 MDT
Posted on Sep 16, 2024 - 03:04 MDT
Scheduled Maintenance - Insights and Benchmarking
Sep 23, 2024 18:00-21:00 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 16, 2024 - 03:05 MDT
Posted on Sep 16, 2024 - 03:05 MDT