Investigating - We are experiencing a delay with the Convercent Insights Reporting Service data refresh. The reporting service is accessible, but reporting data will be stale until we restore the refresh cycle. We will update this page as soon as the data refresh is restored.
Aug 25, 2026 - 09:05 MDT

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Degraded Performance
EU Production Operational
Reporting Degraded Performance
SMTP Services Operational
EU Trial Degraded Performance
EU Trial Operational
Reporting Degraded Performance
SMTP Services Operational
US Production Degraded Performance
US Production Operational
Reporting Degraded Performance
SMTP Services Operational
US Trial Degraded Performance
US Trial Operational
Reporting Degraded Performance
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

Unresolved incident: Reporting Service Data Refresh Delay.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Resolved - The issue impacting the Convercent EU Database service has been resolved, and the service is fully operational. We apologize for any inconvenience this has caused.
Aug 17, 17:02 MDT
Investigating - We are actively investigating, an issue regarding the Database service of the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.
Aug 16, 20:56 MDT

Aug 16, 2026

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.