All Systems Operational

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Operational
EU Production Operational
Reporting Operational
SMTP Services Operational
EU Trial Operational
EU Trial Operational
Reporting Operational
SMTP Services Operational
US Production Operational
US Production Operational
Reporting Operational
SMTP Services Operational
US Trial Operational
US Trial Operational
Reporting Operational
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Convercent Reporting Infra (EU) Jul 26, 2025 23:00 - Jul 27, 2025 23:00 MDT

Microsoft will be performing scheduled maintenance on Convercent EU Reporting infrastructure at the below date & time. Please be aware that during this 24 hour maintenance window, around 6 hours of outage of Convercent Reporting module & missing data refresh from the previous day - are expected. Once completed, the system will be available and functional again. Any missing reporting data will be picked up by the next refresh at the end of the day. Please plan accordingly.

Maintenance Schedule start:
Friday, July 25, 2025 - 11pm MDT/MST
Posted on Jul 14, 2025 - 14:32 MDT
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
Scheduled Maintenance - Convercent Reporting Infra (US)
Completed - The scheduled maintenance has been completed.
Jul 14, 09:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 14:41 MDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 14:40 MDT
Scheduled - Microsoft will be performing scheduled maintenance on Convercent US Reporting infrastructure at the below date & time. Please be aware that during this 12 hours maintenance window, around 6 hours of outage of Convercent Reporting module & missing data refresh from the previous day - are expected. Once completed, the system will be available and functional again. Any missing reporting data will be picked up by the next refresh at the end of the day. Please plan accordingly.

Maintenance Schedule:
Sunday, July 13, 2025 - 9pm MDT/MST
Jul 9, 14:40 MDT
Jul 13, 2025
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Convercent (EU) Email Delivery Impairment - [Service Affected]
Resolved - This incident has been resolved, and all recent backed up emails have been cleared. We are working on re-processing any older pending emails from July 1st onwards. Thank you for your patience.
Jul 10, 16:29 MDT
Investigating - We are actively investigating an issue impacting email delivery for a subset of emails for the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this may have caused.
Jul 10, 15:56 MDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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