Identified - The automated line testing system Convercent uses to monitor phone-line uptime identified that our Uganda based shared telephony line, 0800 113213, is no longer active. This is due to an unexpected, country-specific telecommunications regulatory change. This issue is our team's number one priority to resolve as we understand its impact on your employees' ability to report using those Uganda numbers.

Individuals can still submit reports through web intake, located on your organization's dedicated landing page or at https://www.convercent.com/report.

If you would like to receive an email notification when that new number is available, please click Subscribe to Updates on the top right and enter your email to subscribe to our Outage Notifications. If you have any questions or concerns, don't hesitate to contact our support team.

Aug 23, 2024 - 10:57 MDT

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Operational
EU Production Operational
Reporting Operational
SMTP Services Operational
EU Trial Operational
EU Trial Operational
Reporting Operational
SMTP Services Operational
US Production Operational
US Production Operational
Reporting Operational
SMTP Services Operational
US Trial Operational
US Trial Operational
Reporting Operational
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:34 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:34 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:34 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:35 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:35 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Oct 07, 2024 - 02:35 MDT
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024
Completed - The scheduled maintenance has been completed.
Oct 8, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Oct 7, 02:34 MDT
Oct 7, 2024
Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:33 MDT
Oct 6, 2024
Completed - The scheduled maintenance has been completed.
Oct 6, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:33 MDT
Oct 5, 2024
Completed - The scheduled maintenance has been completed.
Oct 5, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:33 MDT
Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:33 MDT
Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:33 MDT
Oct 2, 2024
Completed - The scheduled maintenance has been completed.
Oct 2, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:32 MDT
Oct 1, 2024
Completed - The scheduled maintenance has been completed.
Oct 1, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 30, 02:32 MDT
Sep 30, 2024
Completed - The scheduled maintenance has been completed.
Sep 30, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:31 MDT
Sep 29, 2024
Completed - The scheduled maintenance has been completed.
Sep 29, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:30 MDT
Sep 28, 2024
Completed - The scheduled maintenance has been completed.
Sep 28, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:30 MDT
Sep 27, 2024
Completed - The scheduled maintenance has been completed.
Sep 27, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:30 MDT
Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:30 MDT
Sep 25, 2024
Completed - The scheduled maintenance has been completed.
Sep 25, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 23, 02:29 MDT