All Systems Operational

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Operational
EU Production Operational
Reporting Operational
SMTP Services Operational
EU Trial Operational
EU Trial Operational
Reporting Operational
SMTP Services Operational
US Production Operational
US Production Operational
Reporting Operational
SMTP Services Operational
US Trial Operational
US Trial Operational
Reporting Operational
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Apr 15, 2024 - 02:19 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Apr 15, 2024 - 02:19 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Apr 15, 2024 - 02:19 MDT
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024
Completed - The scheduled maintenance has been completed.
Apr 19, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 15, 02:18 MDT
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 15, 02:18 MDT
Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 15, 02:18 MDT
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 15, 02:18 MDT
Apr 15, 2024
Completed - The scheduled maintenance has been completed.
Apr 15, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:33 MDT
Apr 14, 2024
Completed - The scheduled maintenance has been completed.
Apr 14, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:33 MDT
Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:32 MDT
Apr 12, 2024
Completed - The scheduled maintenance has been completed.
Apr 12, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:32 MDT
Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:31 MDT
Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:31 MDT
Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 8, 02:31 MDT
Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 2, 03:49 MDT
Resolved - This incident has been resolved
Apr 8, 16:57 MDT
Monitoring - The fix is currently being deployed on lower environments; additional updates will follow once testing has concluded.
Apr 8, 15:03 MDT
Update - We are continuing to work on a fix for this issue.
Apr 8, 09:39 MDT
Identified - On Friday the 5th of April, a software bug was identified and immediately mitigated against. The defect was discovered in a Learning Management integration service used on the platform. The mitigation steps taken mean the Learning Management is currently unavailable while we carry out restoration activities and appropriate regression testing. Updates will be provided on the status page when available.
Apr 8, 09:38 MDT
Investigating - Learning management functionality is offline due to unplanned maintenance.
Apr 5, 20:10 MDT
Apr 7, 2024
Completed - The scheduled maintenance has been completed.
Apr 7, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 2, 03:49 MDT
Apr 6, 2024
Completed - The scheduled maintenance has been completed.
Apr 6, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Apr 2, 03:48 MDT