All Systems Operational

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Operational
EU Production Operational
Reporting Operational
SMTP Services Operational
EU Trial Operational
EU Trial Operational
Reporting Operational
SMTP Services Operational
US Production Operational
US Production Operational
Reporting Operational
SMTP Services Operational
US Trial Operational
US Trial Operational
Reporting Operational
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:04 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:04 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:05 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:07 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:08 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:08 MST
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Feb 10, 2025 - 02:09 MST
Past Incidents
Feb 10, 2025
Completed - The scheduled maintenance has been completed.
Feb 10, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:06 MST
Feb 9, 2025
Completed - The scheduled maintenance has been completed.
Feb 9, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:06 MST
Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:06 MST
Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:05 MST
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:05 MST
Resolved - Corrective actions have been deployed and after a period of monitoring, we've confirmed the resolution of this incident.

If you are still experiencing issues, please contact our support teams quoting IM-949.

Feb 6, 13:56 MST
Identified - We are aware of an issue that is preventing users from accessing SFTP functionality in both the EU and US Production environments. This may impact the ability to transfer files, automate data exchanges, or integrate with external systems relying on SFTP connections.

Our teams are actively investigating the issue, and we will provide further updates as soon as more information becomes available.

Feb 6, 13:35 MST
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:05 MST
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Feb 3, 02:05 MST
Feb 3, 2025
Completed - The scheduled maintenance has been completed.
Feb 3, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:54 MST
Feb 2, 2025
Completed - The scheduled maintenance has been completed.
Feb 2, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:53 MST
Feb 1, 2025
Completed - The scheduled maintenance has been completed.
Feb 1, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:49 MST
Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:49 MST
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:48 MST
Jan 29, 2025
Completed - The scheduled maintenance has been completed.
Jan 29, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:48 MST
Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:47 MST
Jan 27, 2025
Completed - The scheduled maintenance has been completed.
Jan 27, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 18:00 MST
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Jan 27, 02:47 MST