In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 2023 - 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Update - We are continuing to work on a fix for this issue.
Aug 29, 2023 - 09:57 MDT
Identified - We have been notified by our telephony provider that our Algeria based shared telephony line +213-982402369 is no longer active. This is due to an unexpected, country-specific telecommunications regulatory change.

We are actively working to acquire new lines to resolve this issue as quickly as possible. In the meantime, individuals can still submit reports through web intake, located on your organization's dedicated landing page or at https://www.convercent.com/report. We also recommend that you note any materials containing that Algeria number so you can quickly make updates once we have a new phone line available.

If you would like to receive an email notification when that new number is available, please click Subscribe to Updates on the top right and enter your email to subscribe to our Outage Notifications. If you have any questions or concerns, don't hesitate to contact our support team.

May 16, 2023 - 12:43 MDT

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Under Maintenance
EU Production Under Maintenance
Reporting Under Maintenance
SMTP Services Operational
EU Trial Under Maintenance
EU Trial Under Maintenance
Reporting Under Maintenance
SMTP Services Operational
US Production Under Maintenance
US Production Under Maintenance
Reporting Under Maintenance
SMTP Services Operational
US Trial Under Maintenance
US Trial Under Maintenance
Reporting Under Maintenance
SMTP Services Operational
Convercent Helpline Call Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 22, 2023 - 03:13 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 22, 2023 - 03:14 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 22, 2023 - 03:23 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 22, 2023 - 03:24 MDT
Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Posted on Sep 22, 2023 - 03:25 MDT
Past Incidents
Sep 27, 2023

Unresolved incident: Scheduled Maintenance - Insights and Benchmarking.

Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:01 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 22, 03:11 MDT
Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 21:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:01 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 22, 03:09 MDT
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:08 MDT
Sep 23, 2023
Completed - The scheduled maintenance has been completed.
Sep 23, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:07 MDT
Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:07 MDT
Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 18:01 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:06 MDT
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:05 MDT
Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 21:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:04 MDT
Sep 18, 2023
Completed - The scheduled maintenance has been completed.
Sep 18, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 18, 03:04 MDT
Sep 17, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 11, 04:05 MDT
Sep 16, 2023
Completed - The scheduled maintenance has been completed.
Sep 16, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 11, 04:04 MDT
Sep 15, 2023
Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 11, 04:03 MDT
Sep 14, 2023
Completed - The scheduled maintenance has been completed.
Sep 14, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 18:00 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 11, 04:01 MDT
Sep 13, 2023
Completed - The scheduled maintenance has been completed.
Sep 13, 19:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:02 MDT
Scheduled - Please be advised, that in order to accommodate daily maintenance, the Insights and Benchmarking reporting will be unavailable between 6:00pm to 9:00pm Mountain time.
Sep 11, 03:54 MDT