Convercent Status

All Systems Operational

About This Site

Welcome to Convercent's Application Status page, where you will find information specific to the status and overall health of the Convercent Application. Should a future need arise to review this information, we recommend you bookmark this page to quickly review the Convercent Application status, or subscribe to our mailing list to receive emails and/or SMS message alerts.

EU Production Operational

Reporting Operational

SMTP Services Operational

EU Trial Operational

Reporting Operational

SMTP Services Operational

US Production Operational

Reporting Operational

SMTP Services Operational

US Trial Operational

Reporting Operational

SMTP Services Operational

Convercent Helpline Call Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

Convercent Application Impairment

Resolved - The issue with Issue Details displaying an "Our apologies" error page has been resolved. Should you have any additional questions or concerns, please do not hesitate to use our Support Community at https://support.convercent.com/, or submit a ticket.
May 18, 13:26 MDT

Investigating - We are aware of, and actively investigating, an issue regarding Issue Details returning "Our apologies" when trying to view issues in the Convercent Application. This currently impacts only Administrators and Moderators. Reporting party visibility is not impacted at this time.
Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this has caused.
May 18, 11:24 MDT

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.