Scheduled Maintenance - Convercent Application Outage - Production Environments

Scheduled Maintenance Report for Convercent

Completed

The scheduled maintenance has been completed.
Posted May 17, 2023 - 19:07 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2023 - 18:01 MDT

Scheduled

We will be performing scheduled maintenance in the Production Environments at the below date & time. Please be aware that the Convercent Application - Production Environments will not be accessible during this maintenance window. Once completed, the system will be available and fully functional again.

Maintenance Schedule for Production Environments:
US: Wednesday, May 17th, 2023| 6pm - 12am MDT
EMEA: Thursday, May 18th, 2023 | 1am - 7am BST

During this time, reporting parties will be directed to the Convercent call center for immediate assistance, as it will be fully operational and able to accept incident reports without any interruption.
Posted May 12, 2023 - 15:46 MDT
This scheduled maintenance affected: EU Production (EU Production, Reporting, SMTP Services) and US Production (US Production, Reporting, SMTP Services).